Airosportswear LTD.

Returns Policy

AIROSPORTSWEAR LIMITED
HUDSONS YARD 
BAWTRY 
SOUTH YORKSHIRE 
DN10 6NX 
Company No. 08228960

Tel: 01302 741708

Shortages, Damage, Returns

6.1 Shortages and damages in transit must be notified to us no later than 3 working days after receipt of the Goods. We cannot accept any claims after this time.

6.2 Goods must be signed for as damaged, parcels pilfered or broken open. Generally "not examined" will not be concise enough to claim. Non delivery of goods must be notified to us within 10 days of receipt of our invoice. Failure to adhere to these terms could jeopardise any claim with our carriers.

6.3 With the exception of goods which are covered by the 'Distance Selling Regulations' introduced in 2000 the Company shall be under no obligation to accept returned Goods (unless such Goods breach any warranty or are found to be faulty) but may in its absolute discretion do so by prior agreement with the Customer. If the Company does so agree then the Customer must return such Goods carriage paid and provide the Company with details of the relevant invoice if possible. The Company reserves the right to impose a handling charge of 30% of the invoiced value of returned Goods and (if the Customer has not already paid the relevant invoice) such handling charge (if imposed) must be paid forthwith upon return of the Goods and the Company's acceptance of such returned Goods shall be conditional upon prompt payment thereof.

6.4 The Company shall be under no obligation to accept returned Goods (unless such Goods breach any warranty or are found to be faulty) which are bespoke, made to order or manufactured to the Customers specification.

6.5 In accordance with the 'Distance Selling Regulations 2000' the Company will fully refund the cost of any retail item purchased through its web site including the initial delivery charge if the item is returned or the Company is notified of an intent to return within 7 days of receipt of the goods. For the avoidance of doubt the Company will not refund the return delivery charge or accept any returns of bespoke, custom or products manufactured to a Customers own specification.

6.6 For the avoidance of doubt the Company shall not be responsible for the acts or omissions of any carrier.